Word from Managing Director and Chief Executive Officer
As the world grapples with the COVID-19 pandemic, the impact on vulnerable people and the global economy will be felt for years to come. Many people in developing countries like Uganda still depend on the informal economy, where the road to recovery will be longer and steeper. Estimates show that over a billion people in the informal economy may lose their livelihoods due to the pandemic’s toll.
In Uganda many households are facing economic challenges as a result of the Pandemic. Our research to FINCA Customers reveal that majority are faced with a significant drop in household incomes.
The Tomorrow is Here Campaign is our commitment to supporting Ugandans through this journey.
FINCA Uganda plays a critical role in reaching the most affected populations in Uganda and has in its 28 years of existence in Uganda served over a millions customers, through access to credit, savings and other financial services for self-employment activities.
As one of the leading Micro Deposit Taking Institutions in Uganda, FINCA has grown with the support of many Ugandans, Building Tomorrow Together. It is time to live our tomorrow now, in order to save livelihoods and help Ugandans, as we take the first steps towards economic recovery.
The path to recovery is not our mandate alone, it will need the support of policymakers and various stakeholders. As FINCA we have decided to go back to the basics and address the typical FINCA customer. The hard working individual who aspires to achieve and be better. The hard working communities and groups, who aspire to change the livelihoods of their community. This customer is you, you and me.
As an institution that takes customer feedback to heart, we have come out with the “Tomorrow is Here” campaign, a campaign that pledges to offer service with incomparable quality. We strive to be that financial partner that will journey with you towards meeting your financial goals.
We want to be your preferred financial partner that will listen to you and offer you tailor made solutions to help you meet your financial growth objectives, that financial partner that is determined to grow with you and enable you to live your successful tomorrow today.
To achieve this, we shall over the coming weeks and months launch new and modified products and services all informed by the months of research from you the public. To support these initiatives, we have set up a top of the range customer services center and enriched our customer service touch points with multiple online options for our customers.
The Executive Director will expound on the array of products which we have developed and/are in process of developing to meet the market demands.
I wish to re-affirm, as FINCA Uganda, we are here to serve you and journey with you to financial growth. We are not limited to gender or geographical location because we understand that everyone, regardless has personal growth goals.
Join the FINCA Family today because your TOMORROW IS HERE.